Contact By Telephone
  • Customer Service Number: 800-874-2442
  • Hours of Operation:
    Monday-Friday: 6 a.m. - 6 p.m. PT
    Saturday-Sunday: 6 a.m. - 3 p.m. PT

  • Claims Filing Number: 800-541-3522
  • Claims Hours of Operation:
    Monday-Friday: 6 a.m. - 6 p.m. PT

Emergency Assistance Numbers
  • 24 Hour Emergency Assistance Numbers:
  • Inside USA 877-243-4135 (toll free)
  • Outside USA 240-330-1529 (collect call)
Provider Website

General Information

Generali Global Assistance is a full-service travel insurance and assistance provider. Formerly doing business as CSA Travel Protection, Generali Global Assistance customers will receive the same outstanding customer service and travel insurance plans they have come to expect from the company over the past 25 years. Standard, Preferred and Premium plans are built on the diverse needs of today’s travelers.

As part of the Assicurazioni Generali Group—one of the largest insurance companies in the world—Generali Global Assistance prides itself on delivering a simpler, smarter approach to insuring and servicing millions of customers each year. Plans are underwritten by Generali U.S. Branch.